Important information

Important information

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Dear guests,

Giving you a first-class break has always been our priority but keeping you and our teams safe is just as important. That's why we're supporting the measures decided by the Swiss Federal Council and Swiss Federal Office of Public Health.
Thus, you will find below all the information related to travel and measures in force.

Please email (info(at)lausanne-palace.ch) or call us (+41 21 331 31 31) for further information and we will be delighted to answer your questions.
We look forward to welcoming you soon and we shall do everything we can to make your stay as safe, wonderful and relaxing as possible.


COVID Certificate

A valid COVID certificate (Johnson & Johnson, Moderna and Pfizer vaccines as well as recovery certificate, PCR and antigenic tests) is now mandatory to access bars, restaurants (except for the terraces), spa, fitness and other public areas of the hotel. If you do not have this certificate, the room service will be the only option for you to dine from breakfast to dinner.

To obtain a COVID certificate, please follow this link : National COVID certificate application platform

For more information, you can check our Official website of the Federal Office of Public Health here.


Entering Switzerland

Everyone entering Switzerland must present an entry form. If you are not vaccinated or recovered, you must also show proof of a negative test.
You will find the following link all official information.


Health Charter

Our establishment has put strict hygiene measures in place to welcome you in complete safety so you can enjoy your stay with total peace of mind.

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Clean & Safe

Since June 10, 2020, our establishment has been registered for the Clean & Safe label. In this context, we are committed to the hygiene protocol established by HotellerieSuisse, GastroSuisse and Switzerland’s non-hotel accommodation interest group Parahotellerie Switzerland which have developed specific measures to ensure the safety of guests when staying in accommodation in all service areas.

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